About us
About Crystal Ball Markets
A broker built by traders: about 15 years in the markets, open to the public since January 2020. We earn from spreads and commissions, so we do best when our clients keep trading with us.
- open to the public
- 2020
- registered MSB
- FINTRAC
- profiled company
- D-U-N-S
- support
- 24/7
Why traders choose Crystal Ball Markets
Raw spreads
Spreads from 0.0 pips on PRO ECN accounts.
No deposit or withdrawal fees
We charge none, and pay the processing fees for you (terms apply).
24/7 support
Chat, email and phone, every day of the year.
Fast execution
Orders go to Tier 1 liquidity providers over low-latency connections.
Withdrawals in one business day
Requests are processed within 24 hours on business days.
No dealing desk
No freeze levels and no routing rules on client orders.
Registration and safety of funds
FINTRAC registration
Crystal Ball Markets has satisfied the legal requirements for registration and is a Foreign Money Services Business (FMSB) in regulatory compliance with FINTRAC Canada for Foreign Exchange Dealing and Dealing in Virtual Currencies (MSB number: N300001956).
Company
The website is operated by CBM BUSINESS DEVELOPERS LTD (1805466). Crystal Ball Markets is profiled by Dun & Bradstreet, D-U-N-S number 817053117.
Protections
Negative balance protection on every account, and a segregated withdrawal guarantee fund of $100,000.
Not available to residents of the United States of America, Canada, the United Kingdom, the European Union and European Economic Area, Switzerland, Australia, Japan, the Democratic People’s Republic of Korea, Cuba, Iran, Iraq, Afghanistan, Syria, South Sudan, Sudan, Yemen and Saint Vincent and the Grenadines.
Legal documents
Please read these before opening an account or placing an order. They are the terms every client agrees to when opening a live account.
By registering and opening a trading account, you confirm you have read and understood these documents.
Editorial standards
Editor in ChiefSasaenia Omilabu, FCCAFellow of the ACCA, MBA in Commodity Trading, MSc Professional Accountancy, BSc Economics. Reads and reviews everything we publish.
Our market notes, guides, articles and podcasts follow our editorial policy, and errors are corrected and listed on the corrections page.
Frequently asked questions
What does Crystal Ball Markets offer?
Online trading of over-the-counter (OTC) leveraged CFDs on currencies, metals, energy, agricultural commodities, indices, shares and cryptocurrencies, plus digital options, on our Crystal Ball Markets MT7 platform.
Who is behind Crystal Ball Markets?
The team traded the financial markets for about 15 years, mostly managing private portfolios, before opening a brokerage to the public in 2020. The website is operated by CBM BUSINESS DEVELOPERS LTD (1805466).
What do I need to open an account?
A valid identity document such as an international passport, and a proof of address (for example a utility bill) no older than three months that shows your name and address clearly.
How do I withdraw?
Submit the withdrawal form in your client area. Withdrawals are processed within 24 hours (one business day or less), between 09:00 and 17:00 GMT, Monday to Friday.
Is Crystal Ball Markets an unauthorised offshore broker?
No. Crystal Ball Markets complies with the rules of the country it is incorporated in, and does not offer its services to residents of the countries on its restricted list or anywhere else its services would be against local law. We are working towards registration in further jurisdictions.
Is Crystal Ball Markets a scam?
No. Read what clients say on independent platforms such as Google Play, the App Store and Google Maps; our reviews page links to them.
Beware of people impersonating our brand. We do not offer investment plans or money-doubling schemes, and we will never contact you to ask for money for any reason.
Our fraud and scam awareness page lists our only official addresses and what to do if something looks wrong.
Where do your prices come from?
Our prices, data and platform infrastructure are supplied by Tier 1 liquidity providers, and trades are executed through them.
Contact us
Customer support, 24/7
- Email: support@crystalballmarkets.com
- Phone: +44 1244 94 1257
- Chat: the chat button at the bottom of every page
- Partners: partners@crystalballmarkets.com
Already a client?
Deposits, withdrawals, documents and account details are in your client area.
To delete your account, email us with your username and account number. Deletion takes place within 72 hours and cannot be undone.
Open an account with us
From $1 on a Micro account, or practise on a demo first.
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Capital is at risk. Risk warning
